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Hazy Library Technology Guide: Follow Me Mobility Printing

A guide to technology at the Hazy Library

Mobility Printing - Windows

These 3 steps will set up your Windows device for mobile printing.

  1. Install the VPN Client
  2. Install Cisco AnyConnect VPN Client
  3. Install Windows Mobility Print

Once you have setup Mobility Printing on your device, future printing only requires that you connect to the VPN to select the Follow Me printing queue.

STEP 1: INSTALL VPN CLIENT

  1. Connect to EagleNet Wi-Fi Network
  2. Install VPN Client at https://prvpn1.erau.edu/
  3. Enter your ERNIE / ERAU credentials
  4. Set the Group pull-down to reflect your status.  Log in with your ERAU credentials
  5. Click Continue

STEP 2: INSTALL CISCO ANYCONNECT VPN CLIENT

  1. Click on the blue AnyConnect VPN link to download the install file
  2. Locate and install the file - Type “AnyConnect” in the Windows search bar and click on the Cisco AnyConnect Secure Mobility Client app
  3. Type the VPN URL: prvpn1.erau.edu

A screenshot of a computer

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  1. Press the Connect button
    A screenshot of a computer screen

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  2. Choose your group. Students must use student group
  3. Enter ERAU username and password
  4. Second password is your DUO Passcode or use one of the following options:
      1. You can open the DUO Mobile app on your phone and generate a code by clicking the key button next to Embry-Riddle Aeronautical University. Enter this code into the Duo Passcode field.
      2. If you are using a Duo token you will need to generate a code.
      3. Or you can type push into the field. This will send a push notification to the mobile phone registered to your DUO account with an option to approve the connection.
      4. Or you can type phone into the field. This will call the phone number registered to your DUO account. Press 1 on your keypad to approve the connection.
        Note: You only have 12 seconds to complete this step. If you do not complete this step within 12 seconds the connection will fail. Try again from the beginning of step 4.

STEP 3: INSTALL FOLLOW ME PRINTING

  1. Go to the installation file for the appropriate device:
  2. Download the Mobility Print file
  3. Run the Mobility Print installer to install your printer.

You can now select the Follow Me printer from your printer list.  

 

Printing Handouts

IT Knowledge Base

IT has created knowledgebase instructions for Mobility Printing.

Mobility Print Installation

Cisco AnyConnect VPN Client 

Follow Me Print Driver (Windows)

Need More Help?

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Joanne Evanoff
Contact:
Hazy Library, Room 225
928-777-3802